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How to increase chances of successful change

Leaders face increasingly complex and challenging business contexts. The ability to be agile and change at speed in order to respond to new barriers or opportunities is key.

John P. Kotter, the respected leadership/management writer and Harvard Professor wrote in 2002:

“...central issue is never strategy, structure, culture, or systems. All those elements, and others, are important. But the core of the matter is always about changing the behavior of people, and behavior change happens in highly successful situations most by speaking to people's feelings."

Kotter, John P., Cohen Dan S., (2002). The heart of change: real-life stories of how people change their organizations'. Preface xii.


So true and to be honest not a lot has changed since then.


The ultimate challenge is changing behavior at a company and at an individual level, regardless of age, hierarchy, period of employment. All have to change behaviors - whether managers, leaders or team members. Not a program from the top, it’s everyone or no one. Leading by example.



be@change> is a new consultancy specifically created to accompany and support you on your change journey. We’d love to talk.

© 2020 by beat schori managementberatung & coaching Ltd.

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